Store Policy
Return Policy
Hope you and your pets to love your purchases !
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We accept returns of items that are unused and in new condition. We do not offer exchanges.
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Returns received within 30 days of original purchase will be refunded in full, minus price of shipping.
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If you received free shipping and return the entire order, there will be a $6.99 restocking fee.
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We can not accept returns after 30 days.
Please note customers are responsible for paying return shipping costs for website orders. For return address, please send us a note on our Contact page.
Measure your dog carefully to ensure the correct size is ordered!
Refunds will be processed within 5 business days of receiving the return.
Privacy & Safety
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you
- Screen our orders for potential risk or fraud
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Wholesale Inquiries
We would love to provide our products for your store at great wholesale prices, however we are just starting out and our inventory is small. Please find our contact section and drop us a line to inquire, with a clear idea for which products you are interested in and in what number.​
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St. Louis MO based stores will get FREE DELIVERY for wholesale orders!
Payment Methods
- Credit / Debit Cards only at this time